BigTravel.in

Legal

Grievance Redressal

Last updated: 27 June 2026

For complaints, policy requests, payment issues, data requests, invoice corrections, or consumer concerns, contact BigTravel.in using the process below.

Primary Contact

Email: bigtraveldesk@gmail.com. Company: NOMADIQ Solutions OPC LTD. Website: BigTravel.in.

What to Include

  • Your registered email address.
  • Order ID, payment ID, invoice number, or product name where relevant.
  • A clear description of the issue.
  • Screenshots or supporting documents if available.

Response Timeline

We aim to acknowledge genuine support or grievance emails within a reasonable time and resolve them based on complexity, gateway response time, tax/accounting checks, and applicable law.

Escalation

If you are not satisfied with the first response, reply to the same email thread and mention “Escalation” in the subject line.

Important

Do not email passwords, OTPs, UPI PINs, CVV, full card numbers, or net-banking passwords. BigTravel.in will never ask for these details.

Contact

For questions about this policy, contact NOMADIQ Solutions OPC LTD at bigtraveldesk@gmail.com.